The Challenge
Pizza Hut is an American restaurant chain founded in 1958. With 156 sites, it’s a leading restaurant serving pizza in Poland.
The client contacted us on a Friday evening and asked to introduce a new business-critical feature to their web and mobile apps: contact-free delivery at the doorstep. Because of the Covid-19 pandemic, they wanted to apply precautionary measures and ensure safety for their carriers and customers.
We were to implement an informative pop-up for the website visitors and apply changes at the checkout stage.
The task was a race against the clock as Pizza Hut opens restaurants at 11, and they wanted to be prepared for a new type of delivery by Saturday morning.
The key challenges included:
- Meeting a tight deadline of a business-critical feature release
- Lack of specific materials and requirements for the scope
