Attract and Keep Users: UX Audit Template

Save time and resources by spotting issues on your web or mobile applications early on.

UX audit template background
UX audit template background

What’s inside this UX Audit template?

  • 20 pages with clear instructions and examples
  • Introduction — document purpose and context
  • Methodology — understand how to apply Nielsen Heuristics Analysis
  • Findings — use this framework to spot specific problems in your app
  • Next steps — note what you can do internally and what you should delegate
  • Information on how to get help moving forward
  • Available as Google Slides and Figma files


Why should I care about UX? Because

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First impressions are 94% design-related (ACM)
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73% of all people point to customer experience as an important factor in their purchasing decisions (PWC)
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On average, every $1 invested in design brings $100 in return (Forrester)
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What’s a UX Audit and how can it help my product?

  • The UX Audit is part of the Product Design process
  • The goal is improving the quality of UX in the product
  • Audits are useful at any time during the product journey and help achieving innovation
  • It follows the user’s perspective to score an existing application or website based on intuitiveness, strengths, weaknesses, readability, and user-friendliness
  • Usually, UX designers, agencies, or consultants perform the audit
  • It can be used by several team members, such as product owners, designers, developers, and project managers
  • UX Audits can be particularly useful for companies that are experiencing a decline in user engagement or have received negative feedback from users

As a result, you will have a more efficient and user-focused product.

What is this template?

This template is based on dozens of UX audits performed by our 10-strong Product Design team. It has helped companies such as Cooleaf, Guild and Valutico to address usability weaknesses and even save costs by focusing on features that matter. This audit will help you:

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  • Understand what users need
  • Spot issues in different screens
  • Assign a value to each issue

Organize your work:

  • Understand where to prioritize
  • See what you can do internally
  • Create an action plan for success

This template was created by a team with 12 years of experience in building digital products together.

This UX audit template results from several iterations of audits sent to partners. These reports include essential guidelines that helped small and big companies find important problems - saving a lot of money in the process.

Krzysztof Kaiser

Head of Product Design at Monterail

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Read more about Product Design

Here are a couple of blog posts that will allow you to dive deeper into the subject. And if you have any questions - just ask us!

Do you need additional assistance?

We can take a look at your application and find ways to make it spark. Book a free consultation with a Product Design expert