We are Monterail. A close-knit team of 80+ experts offering premium development services for startups and businesses. We became the company of choice for many international clients in the UK, Switzerland, Germany, Austria, the Middle East, and the United States. Year after year we’ve been working hard to grow our team and our business. As a result, we are honoured to be recognised as technology experts and one of the fastest growing companies in Poland and Europe by Deloitte, Financial Times, Clutch and Puls Biznesu.
We are looking for an Account Manager to join our Business Development team. We are looking for an expert who not only knows how to kick off a project, but also how to onboard the client into our structures and culture. The one who knows how to attend to their needs at every stage of the development process. And finally the one who will make sure our clients are satisfied with the cooperation and have had all the initial promises kept and their expectations met.
Love and understand web & mobile technologies
Have previous experience in optimization of a sales process
Have an outstanding communication, negotiation and presentation skills
Are familiar with CRM systems like HubSpot, SalesForce or similar
Are stress-resistant, able to face existing challenges and address complex customer issues
Are able to multi-task and prioritise in a fast-paced and dynamic environment
Like Mondays as much as Fridays :)
Solid tech background or hands-on insight into how web and mobile applications work
Previous experience in Customer Success or Account Management roles
Love and understanding of dynamic Software House environment and its people
Become a customer advocate within Monterail and a Monterail advocate with our clients
Be responsible for closing new deals
Learn to understand the business of each of our clients and how the product we are building influences it
Manage all post-sales operations working closely with our production, BD and legal teams
Coordinate negotiation, offer and contract handling
Combine the client’s needs and our know-how to figure out the way to produce stunning work
Oversee and maintain the HubSpot CRM data quality
Share insights with the production team to improve client experience
6 000 - 10 000 PLN net + VAT (B2B )
or 4 900 - 8 300 PLN gross on an employment contract (UoP)
Negotiable depending on skills, experience and your potential
We can assist you with the entire process in relocation to Wrocław.
We are helping in preparing all necessary documents for visa application and residence permit.
We provide support in searching for the apartment.
We’re not a 100+ people software house that wants to grow exponentially. What suits us is staying just the right size, so we could invest as much as possible in each member.
Work is not all about processes and tools. Sometimes, it’s about people talking to each other. We designed and built our office to make the most of being together in one place.
We organize local UX Wrocław, WUD WRO events and meet.js Wrocław, support wroclove_rb and RailsGirls. Want to participate—or kick some new initiatives off? We’ll help.
The team is not afraid of changes. That’s why we often revisit the basics by not taking our choices for granted. And we can’t wait to learn from you.
Every week, we meet and discuss all the new things we’ve learned. It’s a habit we chose to have. What would you have to say?
No matter the race, gender, age or sexual orientation, we come from different backgrounds and embrace it.
We’ve got flexible schedules. For better coordination we set 10-15 as our core work hours but other than that—you’re free to choose.
We will co-finance your conference attendances.
We’ll finance your hardware of choice.
We have our own book library (and a budget for everyone to get new ones).
English classes. Talk the talk. Walk the walk.
Once a month, lunch is on us. Yummy!
Gym memberships–a Multisport card. Or free cinema tickets.
You will work in a wonderful office in the center of the city.
As a team, we excel in building compelling web products for clients and startups all around the world. Challenges, complex problems and beautifully thought-out solutions are what gets us going. Come and try for yourself. You’ll see.