This website uses cookies for analytics and to improve provided services. To learn more see our Privacy Policy.

Monterail is looking for an Account Manager to work in Wrocław

Hi!

We are Monterail. A close-knit team of 80+ experts offering premium development services for startups and businesses. We became the company of choice for many international clients in the UK, Switzerland, Germany, Austria, the Middle East, and the United States. Year after year we’ve been working hard to grow our team and our business. As a result, we are honoured to be recognised as technology experts and one of the fastest growing companies in Poland and Europe by Deloitte, Financial Times, Clutch and Puls Biznesu.

We are looking for an Account Manager to join our Business Development team. We are looking for an expert who not only knows how to kick off a project, but also how to onboard the client into our structures and culture. The one who knows how to attend to their needs at every stage of the development process. And finally the one who will make sure our clients are satisfied with the cooperation and have had all the initial promises kept and their expectations met.

You - ideally: 

Love and understand web & mobile technologies

Have previous experience in optimization of a sales process

Speak and write in English (almost) like it was your mother tongue

Have an outstanding communication, negotiation and presentation skills

Are familiar with CRM systems like HubSpot, SalesForce or similar

Are stress-resistant, able to face existing challenges and address complex customer issues

Have previous BD/PM/BA experience

Have strong planningcoordination & organization skills

Are able to multi-task and prioritise in a fast-paced and dynamic environment

Like Mondays as much as Fridays  :) 

Big +

Solid tech background or hands-on insight into how web and mobile applications work

Previous experience in Customer Success or Account Management roles 

Fluency in one of the European languages (eg. French, German)

Love and understanding of dynamic Software House environment and its people

 

 

You will:

Become a customer advocate within Monterail and a Monterail advocate with our clients

Support our clients in the development of business ideas (share your insight, identify potential risks, investments opportunities, market trends etc.)

Be responsible for closing new deals

Learn to understand the business of each of our clients and how the product we are building influences it

Manage all post-sales operations working closely with our production, BD and legal teams

Coordinate negotiation, offer and contract handling

Combine the client’s needs and our know-how to figure out the way to produce stunning work

Oversee and maintain the HubSpot CRM data quality

Share insights with the production team to improve client experience 

Grow our business as much as our clients by upselling and identifying win-win solutions

Help us evolve our practices to onboard, retain and grow with customers

Learn a lot from our Accounts Szymon & Jan who have had their share of successful client relations 

Share your insights to improve customers' experience

 

Salary:

6 000 - 10 000 PLN net + VAT (B2B contract)

or 4 900 - 8 300 PLN gross on an employment contract (UoP)

Negotiable depending on skills, experience and your potential

How to apply

We look forward to seeing you on board!
To get in touch with us, fill in the form from the link below.

Apply now

Foreigners are welcome!

plain.svg

We can assist you with the entire process in relocation to Wrocław.

visa.svg

We are helping in preparing all necessary documents for visa application and residence permit.

sweethome.svg

We provide support in searching for the apartment.

Monterail values

about-us-long-term.svg

Long-term

We’re not a 100+ people software house that wants to grow exponentially. What suits us is staying just the right size, so we could invest as much as possible in each member.

about-us-face-to-face.svg

Face to face

Work is not all about processes and tools. Sometimes, it’s about people talking to each other. We designed and built our office to make the most of being together in one place.

about-us-community-support.svg

Community support

We organize local UX Wrocław, WUD WRO events and meet.js Wrocław, support wroclove_rb and RailsGirls. Want to participate—or kick some new initiatives off? We’ll help.

about-us-learning.svg

Learning

The team is not afraid of changes. That’s why we often revisit the basics by not taking our choices for granted. And we can’t wait to learn from you.

about-us-knowledge.svg

Knowledge sharing

Every week, we meet and discuss all the new things we’ve learned. It’s a habit we chose to have. What would you have to say?

about-us-diversity.svg

Diversity

No matter the race, gender, age or sexual orientation, we come from different backgrounds and embrace it.

about-us-flexibility.svg

Flexibility

We’ve got flexible schedules. For better coordination we set 10-15 as our core work hours but other than that—you’re free to choose.

What you gain

conference.svg

Conference attendances

We will co-finance your conference attendances.

hardware.svg

Hardware of choice

We’ll finance your hardware of choice.

library.svg

Book library

We have our own book library (and a budget for everyone to get new ones).

classes.svg

English classes

English classes. Talk the talk. Walk the walk.

lunch.svg

Lunch

Once a month, lunch is on us. Yummy!

gym.svg

Gym memberships

Gym memberships–a Multisport card. Or free cinema tickets.

office.svg

Wonderful office

You will work in a wonderful office in the center of the city.

Błażej Chwoła,

UX Designer at Monterail

blazej-chwola.png

As a team, we excel in building compelling web products for clients and startups all around the world. Challenges, complex problems and beautifully thought-out solutions are what gets us going. Come and try for yourself. You’ll see.